Refund Policy

Last Updated: July 2026

At Higher, we are committed to providing a high-quality coaching experience and exceptional client support. Because our coaching programs are personalized and begin immediately after enrollment, we ask that you carefully review this policy before making a purchase.

Higher Coaching

All Higher Coaching purchases are final.

Due to the individualized nature of coaching, immediate allocation of coaching time, personalized programming, lab review, messaging support, and access to proprietary resources, coaching fees are non-refundable.

This applies whether you purchase your coaching in full or through a payment plan.

Payment Plans

Payment plans are offered as a convenience and are not month-to-month memberships.

By selecting a payment plan, you are committing to the full coaching package. Clients remain responsible for completing all scheduled payments regardless of participation, unless otherwise required by law.

Missed Coaching Calls

If you miss a scheduled coaching call or choose not to utilize coaching during your package, refunds or credits will not be provided.

We understand that life happens and will make reasonable efforts to accommodate rescheduling requests when sufficient notice is provided.

Coach Tara App/Higher Fitness Membership

Higher Fitness memberships renew automatically according to the billing option selected at checkout (monthly or annual) unless cancelled before the next renewal date.

Because members receive immediate access to digital content upon purchase, payments already processed are non-refundable.

Cancellation will prevent future renewals but will not generate a refund for the current billing period.

Digital Products & Courses

Due to the immediate delivery of digital content, all purchases of digital products, courses, masterclasses, downloadable resources, and educational materials are final and non-refundable.

Retreats & Adventures

Higher Retreats and Higher Adventures may have separate cancellation policies based on vendor commitments, travel arrangements, and event-specific agreements.

Those policies will be provided during registration and supersede this general refund policy for those events.

Exceptional Circumstances

If you believe an error has occurred with your purchase, please contact us as soon as possible. We are committed to resolving legitimate billing issues promptly and fairly.

Questions

If you have any questions regarding this policy before purchasing, please contact us at [email protected]. We are happy to help you determine whether Higher is the right fit before you enroll.